Artificial intelligence

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Lenny Rachitsky: I want to talk about when you guys first launched your AI product. This was actually the year of Config. When I interviewed you at Config, I remember you were very distracted because the reaction wasn't amazing. Dylan Field: It actually came a little bit after our interview, but I do think I was exhausted by the time we did that interview, so apologies. Lenny Rachitsky: I imagine, that was a long day and our interview started at the end. What happened with that launch? I know you guys had to pull some stuff back. I imagine it taught you a lot. What happened? What did you learn? Dylan Field: We had this feature that internally we called First Draft, and for some reason we changed the name to Make Design, which first of all, by the way, wrong name. We never intended it to be like, here's your design, you're done. It was really a starting point and we knew that, and this was early on in our AI journey, and the approach was basically nothing with fancy training or user data. It was all about, okay, you've got an LLM assembling legal pieces, and doing that according to a prompt. It's very basic in the way we built it, and it gets to choose some pretty cool outputs so you could edit the outputs and change colors, typography, smooth parts of the theme.

It was really a starting point and we knew that, and this was early on in our AI journey, and the approach was basically nothing with fancy training or user data.

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