Mike Krieger: That's beautiful. It resonates so much with me. A thing I love about the kind of approach we've taken to training Claude, and it's partly the constitutional AI piece, and it's partly just the general vibe and taste of the research team is it is little things. Sometimes it'll be like, "Man, I'm sorry you're going..." It doesn't say man, but to the effect of like, "Man, I'm sorry you're going through that. Oh, that sounds really hard." It doesn't feel fake. It feels like just a natural part of the response. And I love that focus on those small moments that don't... They're not going to show up and necessarily in the thumbs up, thumbs down data. I mean, sometimes they do, but it's not like an aggregate stat that you wouldn't even want to optimize for it. You just want to feel like you're training the model that you hope would show up in people's lives.
A thing I love about the kind of approach we've taken to training Claude, and it's partly the constitutional AI piece, and it's partly just the general vibe and taste of the research team is it is little things.