Lenny: Two other versions of the showing more whites of your eyes, which I love. Two other versions of that I've heard is one is you see their pupils dilate and they're just like, "Whoa, I need this now." And then the other is someone described it as, you see this nod of as you're talking, they're just like, "Oh, I get it. I get this." And then they're like, "Okay, we need this in our company." Oji Udezue: I'm a little over those ones because sometimes it's just excitement and just noise. And so the things I said previously about workflow compression or capability inflation, I think those are more reliable, which is all about customer research and customer conversations. That's what I would focus on. Yeah, I'm saying all this from mistakes I've made, basically. So I feel like this is scar tissue, which is what I'm trying to pour into the book.
And so the things I said previously about workflow compression or capability inflation, I think those are more reliable, which is all about customer research and customer conversations.