All-In Podcast
Dylan Field: ¿La IA está reemplazando a los diseñadores?, el diseño es el nuevo código y democratizar la creatividad
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TL;DR
Resumen de investigación
▶ Figma, diseño y la oferta de Adobe
Field cuenta que Figma se fundó en agosto de 2012 y la describe como una herramienta para que equipos diseñen, creen y construyan software; también se usa para marketing, publicidad, presentaciones, pizarras y diagramas. Considera que el diseño es el núcleo de Figma, aunque el término abarca distintas disciplinas. El entrevistador menciona la oferta de Adobe para comprar la empresa por 20.000 millones de dólares. Field expresa respeto por Adobe y el entrevistador recuerda su propia experiencia con Photoshop; Field comenta que el software puede acumular complejidad con el tiempo, pero destaca la capacidad inventiva de Adobe. Al inicio, Field también sostiene que, conforme mejoran los modelos de programación, el diseño, la marca, el marketing y la capacidad de provocar una reacción emocional serán fuentes más importantes de diferenciación.
▶ La operación bloqueada y la continuidad de Figma
Field dice que Figma aceptó la operación con Adobe, pero que distintos gobiernos la objetaron y la bloquearon tras 16 meses de revisión regulatoria. Explica que la empresa mantuvo el ritmo de trabajo y siguió creando productos ante la incertidumbre. Opina que los argumentos regulatorios miraban demasiado las batallas pasadas y no el futuro del mercado; aclara que estaba contento tanto con la posibilidad de dirigir Figma en Adobe como con seguir dirigiéndola de manera independiente. Usa el caso de Roomba como ejemplo de los posibles daños de una revisión prolongada y expresa una crítica a enfoques regulatorios que, según él, pueden perjudicar a empresas y a Estados Unidos. Relata que, al conocerse el desenlace, hubo una reunión general durante el primer día de las vacaciones de invierno: percibió alivio porque acabó la incertidumbre. La empresa ofreció unos meses de paga a quien quisiera marcharse, con la condición de que pudiera volver a postularse después de seis meses; una pequeña proporción aceptó y algunas personas cambiaron de rumbo profesional.
▶ Claude Design, Figma y la tesis sobre el software
El entrevistador pregunta por la reacción a Claude Design. Field aclara que Figma había colaborado con Anthropic y que Anthropic anunció Claude Design por separado. Dice que le sorprendió la comunicación en torno al anuncio, pero que no tuvo un efecto significativo en el negocio. El entrevistador señala que Figma informó un crecimiento interanual del 48 % y que el crecimiento se había acelerado. Field sostiene que es fácil confundir el avance de los modelos con el avance de los productos: una herramienta profesional requiere tiempo para construir y ajustar flujos de trabajo. No expresa una postura alcista ni bajista sobre Claude Design y dice que es difícil crear buenas herramientas de diseño profesional. Argumenta que el software no es una categoría binaria: la especialización, el conocimiento de los usuarios y la experiencia integrada pueden sostener un negocio a largo plazo, incluso con IA. Cita a Cursor como ejemplo de una empresa que, según él, se centró en los usuarios y tuvo éxito pese a competir con laboratorios que desarrollaban modelos propios. La conclusión matizada es que ni todas las empresas SaaS están bien ni todas están condenadas.
▶ La IA reduce la barrera de producción; el diseño diferencia
Tras un anuncio publicitario de The Conservation Fund, el entrevistador plantea cómo cambiarán la creatividad y el desarrollo de productos con la IA. Field opina que la IA reduce el umbral para producir código, video, movimiento y diseño, y permite que más personas participen. Corrige una opinión anterior suya: dice que la IA no ha elevado por sí sola el techo de lo que se puede crear; a su juicio, son las personas creativas que invierten tiempo y se atreven a hacer algo nuevo quienes lo elevan. Señala que hay cada vez más software y aplicaciones disponibles, mientras el uso de aplicaciones se mantiene aproximadamente igual, y usa esa observación para argumentar que los productos necesitan diferenciarse. Como el código ya no es, en su opinión, la parte más difícil de producir, propone que el diseño es la nueva capa de diferenciación, junto con una marca y una perspectiva propias.
▶ Originalidad, confianza y colaboración con IA
Field sostiene que a las personas les puede costar expresar una perspectiva que no sea consensuada. Los interlocutores relacionan la disposición a asumir riesgos con artistas, líderes y comediantes; Field añade que, en redes sociales, las ideas singulares se difunden rápidamente y que captar atención exige sostener un mensaje distintivo. Para él, crear algo nuevo implica ir más allá de los resultados medios que suele producir una instrucción simple a un modelo. Cuenta que en Figma pidieron etiquetar como escrito con IA cualquier texto elaborado con ella, para que los lectores supieran cómo interpretarlo y confiaran en que merecía su atención. También dice que la IA puede ayudar a superar la página en blanco: una persona con visión puede reaccionar al resultado y corregirlo, pero depender de la IA para implementar esa visión puede alejar el resultado de lo que quiere. Describe Figma Make y Code Connect como esfuerzos para permitir alternar entre generar en el lienzo y trabajar directamente. El entrevistador compara el cambio con la reacción inicial a las capas y filtros de Photoshop, que, según su relato, abrió nuevas posibilidades creativas.
▶ Herramientas creativas, novedad y límites de los modelos
Field cree que atraer atención requiere probar cosas nuevas y recuerda la resistencia que hubo a las capas de Photoshop. Añade que, aunque las herramientas transformaron la fotografía, la cámara del teléfono fue una disrupción mayor para las cámaras dedicadas; no afirma que el resultado fuera mejor o peor. Sobre la creatividad humana, dice que los humanos buscan novedad y que sus respuestas a las consecuencias difieren de los sistemas de IA actuales; reconoce que no se sabe lo suficiente sobre neurociencia. Distingue el diseño de la creatividad aislada: también implica resolver problemas de usuarios y conectar necesidades con marca, cultura y objetivos de negocio. Le interesa la creación dinámica en medios como los videojuegos, donde los creadores establecen objetos, parámetros y narrativa y la experiencia puede generarse durante el uso. Menciona herramientas generativas y shaders en Figma Design, y Weave, un sistema basado en nodos que conecta salidas de modelos con otras entradas para moldear resultados. Opina que la intención y el trabajo pueden llevar a mejores resultados. Observa que la novedad de los nuevos modelos suele perder fuerza al cabo de unos días y que el progreso en dominios formales como matemáticas y ciberseguridad le parece más acumulativo que el avance en creatividad y diseño; plantea como posible explicación que estos últimos son ámbitos no verificables.
▶ Obras experimentales y autoría
Al preguntarle por medios emergentes, Field destaca una página web creada por una persona artista o diseñadora como carta a Figma: al alejarse y regresar, la página se degradaba un poco, como comentario sobre la atención. También recuerda trabajos de arte con IA vinculados a NFT y el trabajo de Holly Herndon sobre hacer que otras personas pudieran usar su voz de una manera casi abierta. Dice que le interesa la tensión entre lo que pertenece a una persona, lo colectivo y lo que puede considerarse único y propio.
▶ Agencia humana, optimismo y misterio
En el cierre, Field sostiene que las personas pueden elegir entre dejar que la IA piense por ellas o usarla para aprender y hacer cosas que antes habrían sido demasiado difíciles o lentas. Observa que algunas personas ya están dejando que la IA piense por ellas, pero considera más interesante emplearla para ampliar lo que cada cual puede hacer. Afirma que cualquiera puede ser creador y que la curiosidad, la voluntad de trabajar y la valentía importan. Anticipa cambios profundos, aunque dice que no puede predecir cómo serán. Sobre una publicación de OpenAI que, según la conversación, presentó más de 700 artículos sobre problemas conocidos, expresa una mezcla de emoción y tristeza: lo considera un gran día de descubrimiento y siente que algo se perdió y algo se ganó. Field se declara emocionado por fronteras más accesibles; el entrevistador se declara optimista y reconoce que habrá desafíos. Field añade que es legítimo lamentar la pérdida de parte del misterio de los problemas matemáticos sin dejar de celebrar el progreso y sus posibilidades. La entrevista termina con una invitación a tomar otra bebida.
Transcripción completa
[0:31] coordinated team of investment managers, CPAs, and affiliated estate attorneys can do much of the heavy lifting so you don't have to. Creative Planning, where wealth works together. Go to creativeplanning.com/allin. >> I was uh for this event that you're going to be at tomorrow as well. >> I'm at an event tomorrow. uh same event and we were basically talking about design, product development. Uh I stuck in a little bit of security. Thought that'd be nice. Uh but overall a lot
[1:02] about just like how product development is evolving. And my point of view, the thing you'd expect me to say too is that design is the new code. Uh and what's happening right now is as coding models get better, I'm not saying that you don't need engineers. We definitely need engineers at Figma. We love our engineers. But also the nature of programming is changing and as it changes the value is rising in terms of differentiation to the top, >> right? >> That's design, that's brand, it's
[1:33] marketing point of view. It's being bold. Uh and it's like the emotional reaction you're able to elicit. >> Uh and I think that a lot of people are missing that. We also talked a lot about like AI and just kind of like >> Okay, so you did a thing on stage today. You talk with Nikesh. >> Yeah. Sorry, I'm just recapping an interview here. >> Yeah. No, it's great. Like, it's good. Like, we can fast forward, but I want to back up. You're the CEO of Figma, publicly traded. Maybe you can just give the quick elevator pitch on Figma. And when did you start the business? >> Yeah, we started Figma back in August
[2:04] 2012. And the quick pitch is this is where we want to make it so that the best best teams in the world can design and create and build the world's best software. Uh we're also used for all sorts of stuff. So, marketing, uh, advertising, slides, whiteboarding, diagramming, uh, you know, you name it. Like, if it's visual at all, someone's probably doing in Figma, even if it's not meant for that. >> People call it a design software. Is that a fair characterization or does it
[2:34] not capture the full spectrum of what the service is? >> No, I I think that design is really our center and our core. Uh, and like when I'm in a product review and talking with the team, we talk about designers, we talk about what they want. Uh, design is also a term that's like so interesting because there's like a 100 definitions of design, >> right? >> I I think about a lot of a lot about the definition of like it's uh maybe creativity meets problem solving. Um, but there's like so many others you can
[3:05] find. And then also design can refer to everything from interior to industrial to product design to brand design and so on. And so people think about a lot of things when they think about design. >> Just to get caught up on the history of the business. So you started in 2012. You raised some venture money. The business takes off. You're selling enterprise software. You're doing really well and then Adobe offers to buy the business for $20 billion. >> Uh yeah, correct. Quite the fast forward. >> What year was that? >> Uh it was a few years back now. I'm
[3:35] skipping through literally building the business like >> yeah you're like uh you know 10 11 years in but the um no I mean we uh have always respected Adobe still do and the generational incredible company that like started everything from printing to making Photoshop what it is and like the entire graphic design revolution. >> By the way I was on Adobe Photoshop since 1990. I did graphic design layers actually you and I haven't talked pre layers. Yes.
[4:05] So, I did graphic design pre- layers as a kid on computers and I did it as like a service for like people in the neighborhood and small businesses and stuff. >> So, cool. How did you get access to it? >> I was like I at my school and then I had well I was on a Macintosh. I got the first Mac original 1984 and um I was always fascinated with graphic design. It was like something I love doing as a literally a hobby. you and I actually never talked about this and then I used like Bryce 3D and all these early 3D tools and then when Kai's power tools came out
[4:35] >> Kai's power tools is really cool. >> It reinvented Adobe Photoshop and for me it was like this incredible like expansion of creative potential and what you could do with Photoshop. So I've been a big Photoshop fan since the earliest days and a big user as a personal hobby and like I made money on the side doing graphic design and stuff as a kid. >> Yeah. >> Yeah. I mean, Photoshop of course is like a product that is very mature and maybe beyond mature too in that it has so many different parts of it that have
[5:05] been added over the years. Uh which I think is the nature of a lot of software. Uh it gets more bloated over time if you're not careful. But there's just so much that's possible with it and uh you know Adobe as a company has been very inventive. So I've always had respect since I was a kid too. >> Totally. And it felt like it was a time when, you know, we could join and not be totally absorbed. Uh if we were smaller, I felt like maybe we would just kind of dissipate. And yeah, we we signed the
[5:35] agreement. We said yes. And then uh various world governments decided that they didn't like it, >> right? >> Like antitrust got involved and they blocked the deal. >> Yeah. Yeah, I mean it's it antitrust is kind of like a broad way to refer to it, but you have the United States, European Union, CMA and you know it's very different vibe and a couple years >> ago Adobe would be taking out a big competitor. >> They said a lot of things but the I think most important part for us was
[6:05] that we just kept putting our foot in the gas. I mean, yeah, I thought it would be like sort of we would just go right through and as soon as a month or two in, it was clear that was not the case. >> It kind of became, okay, like we got to like really power through as an organization here >> and ship and build like the next stuff >> because if we don't power through and keep our foot on the gas, you know, what's on the other side? We don't know what's on the other side. >> Uh, we got to make sure everything's fine no matter what. >> So, this is 2023. How many employees did you have? Uh
[6:37] >> I want to say it was about 1100, 1200. I have to double check. >> Okay. So when I heard this story, I was fascinated by and I think I saw you in 2024, March of 24. I don't know if you remember I mentioned this to you, but for me the story of telling,00 employees of a startup, we have one of the most incredible exits in history, $20 billion exit of this company and it's not going to happen. What was the all hands like when you get in front of everyone and you tell everyone, "Guys, this isn't
[7:08] going to happen." And how do you get everyone to realign on building a business and continuing forward when it feels like the floor for some people may have felt like the floor fell out from under them? Well, I think you have to remember the length of the regulatory review, which definitely needs to be fixed somehow because it's, you know, if you're in a situation where it's actually anti-competitive, which I don't, I still don't believe the Adobe thing was for what it's worth. A lot of people, you know, on the internet
[7:38] probably would say it is, uh, like, or at least they did back then. But I thought their arguments were poor and they were fighting past battles, not looking at the future and what this all would become. Uh, but the um, and I say that not because I'm not like I'm stoked to be independent, too. I'm stoked to be running Figma. That was the plan for Adobe was just run Figma. Uh, either way, uh, running Figma, I'm happy. Independently, we do move fast. I'm gl I'm grateful for that. But uh you go
[8:09] back to your question, it's like we had 16 months of regulatory review. 16 months of regulatory review for any company is punishing and uh in an actual anti-competitive situation that could be like very destructive for one of the parties, >> right? >> Or both. Um and I think Roomba is a great example actually. >> Roomba uh was going to be acquired. >> Small deal. Uh yeah, it wasn't like a crazy deal, but they wanted to pun punish Amazon and so >> they did not let it go through and
[8:39] because of that Roomba went bankrupt and the entire market at the time basically went to China. Uh so from the United States standpoint, it made no sense, >> right? >> Anyway, I go on a tangent, but I do think it's an important point. And there's some policy stuff here that's like when you go for the ideals idealism, it doesn't always practically like help America. >> But it's also an important point which is almost all markets now are more expansive than they have been historically. And nearly anything that looks like, oh, it's the market. That's not actually the
[9:10] market. The market is >> AI. turns I mean the market is this massive market and this deal is 1% and 2% of the market >> like you define the market looking back at the history which is like the only logical way you do it as a regulator or do you do it as a technologist looking forward uh and that could be very different in terms of how you think about markets sizes but um in any case the all hands uh it was actually the first day of a winter break uh which is
[9:42] pretty funny. So, we had told everybody, okay, uh you know, enjoy the holidays. We actually have way less traffic during the holidays because we're a work product. And that was a Friday. And then, um realized sort of over the weekend, okay, this is going to come to a conclusion. and on Monday morning uh sent a message to everybody saying hey all hands at noon and uh dial in if you like and here's what's going on and here's like the full sort of uh details
[10:13] and so first of all so much of the company showed up that was awesome just to see the turnout you know first day of break really and secondly I'd say just like the mood was relief because it wasn't about relief of not Adobe it was relief of not having ambiguity to have ambiguity booty that long is really intense and people have to kind of have two worlds in their head. They're not exactly sure what the future holds. So that was the immediate mood. It was just kind of like lighter. And then from
[10:43] there, uh yeah, I think that the question you asked is right, how do you make sure everyone's all in? And the way that we did it was we said, "Look, I I just kind of put a video out into the company Slack and emailed everybody and said, "Hey, if you're tired after working really hard, if you're someone who joined during this period thinking you're going to go work at Adobe and actually the startup thing is not for you, like please know, we're
[11:13] going to be working very hard, hustling hard, and no shame like we're still on good terms. If you want to leave, here is a few months pay. Uh and you're welcome to just let us know. We'll make it super easy. And from there, uh you know, 6 months before you can reapply. That's the only condition. Uh after 6 months, you can reapply and we'll uh rein you. And it was a pretty small
[11:43] percentage of people that took us up on that, but overall it was healthy. And some people actually ended up doing total career pivots like in wild ways. Uh went on different life paths. Like I I think it was healthy for everyone. You continue to build the business. It grows. You go public and I just want to fast forward to earlier this year. You guys announced a partnership with Anthropic Claude Design. >> We not quite. We we had been working
[12:14] with Enthropic as a partner and Enthropic uh separately announced cloud design. Yes. >> Oh, sorry. Yeah, that's right. But you had a connector with them that you announced earlier in the year. >> Yeah, we have an MCP. We are partnered with many companies. But yeah, >> then they announced cloud design. >> Was that surprising to you when they did that? And how worried were you when they came out with claude design relative to what you guys were offering? Cuz the market looked at it and said, "Oh my god, Figma's dead. Claude is going to crush Figma." I mean, the nature of
[12:44] online discourse right now is uh we're so back it's so over and it's just a a cycle, right? I mean, how many times have you been all over >> uh in the last like month? >> Yes. >> Probably, you know, a bunch of times I don't even know about. >> Yes. >> And >> everyone >> I think I'm was kind of used to that at that point >> cuz you know you when when you kind of die uh so many times and then you're actually like not dead, >> right? you kind of realized at some point maybe maybe this is like not the
[13:14] truth. Social media is actually like not reality. But um yeah, I I uh was overall surprised at the way that kind of communication happened. Uh I think that you know look everybody wants to do good usually. I mean there's some exceptions but for the most part that's that's what I assume for people. They want to win. They want to do good. And I think that organizations scaling
[13:44] really fast. Anthropic like are there any examples of organizations scaling that fast ever? >> Never >> can get very confused and um mixed up internally. And due to that weird stuff can happen and I think that it's just the case that yeah, we're on the other side of kind of like a weird bout of uh communication there. >> Did it affect your business? Oh, no. Uh, like not that not any degree that was like,
[14:15] you know, significant >> cuz I read your quarterly report after that announcement. You guys grew 48% year-over-year and the business basically accelerated its growth. >> So, I'm looking at that and I'm, you know, this was when everyone had the SAS apocalypse >> thesis in general and I was a big subscriber to SAS apocalypse, but I do think that there's a bunch of ways to distinguish SAS companies. One of which I think is founderled and I think that there's user experience that matters a lot embedded user experience and the ability to kind of build from there
[14:47] especially if you know how to use AI to accelerate and reinvent your business as a founder particularly but your business accelerated. >> Yep. Um, no, it's been continuing to do well. And I think that look, the hard part about model companies and product is like what is the product? Is it the model? Is it the UI on top? Is it some hybrid of both? If it's a hybrid, how is it weighted? And uh, in any case,
[15:18] >> you're talking about like an anthropic, an open AI. >> Yeah. Yeah, I mean Gemini like whether it's a harness for coding or it's a product like claw design which you mentioned. >> I think it's easy to mistake model progress for product progress, >> right? >> The reality is a tool like Figma, you know, has taken a very long time to build uh and a very long time to make sure that we get the workflows right for our users. And we still have work to do. Our users will tell you that. Uh and I and we're always trying to make it better. So I think that like
[15:50] it's it's sort of um not surprising that it wasn't an instant hit or something when there's actually quite a lot of work on the just core user journey workflow side that you have to do to meet the needs of professionals. Now there uh they've made cloud design into a product that is is broad. So is trying to do a lot of things like you'll see like posters and stuff as well like graphic design scenarios I believe when you go to their homepage and and like maybe they'll do well in some areas and not other areas. Like
[16:20] >> I'm not bullish or bearish on the product. I think it's just like hard to make good design tools for professionals. >> Yeah. There's a lot of things to design >> and a lot of categories of design. >> The feel of it is like an instrument. You have to get the feel right. You have to get the mechanics right. >> Yeah. And we've stressed every detail of that and have had a lot of feedback over the years about what people like and don't like. It depends on where they're coming from. It depends on uh their task and sort of like what they're trying to overall do. And there's so many scenarios. But overall uh you know I
[16:53] think that um there are more modes for software than are implied by the SAS apocalypse. And it's not like software as a category is binary, good or bad. Uh there are plenty of other ways that you can um make sure that you're able to substain yourself long term and have a growing business long term as a software company or app layer company. Uh and part of it is yes, if you're as specialized as possible on a target
[17:25] audience and you know your audience, you're building for them, that is something that matters, >> right? Uh, and I think a great example of this is Cursor. Um, Cursor like by all means should not have grown the way they did. You've got all these frontier labs that are chasing them with their own models before Cursor had a model of any kind. But yet, Curser really obsessed over the user. They saw around corners. They strategized. They made sure they're doing the right thing for the customer.
[17:55] And they've had an incredible success. >> Yeah. And I I think it's amazing and I think it's an example that will be repeated uh across many different types of companies. >> SAS is not dead. >> Well, I I think that it's not true that all SAS companies are fine. Yeah. >> And it's also not true that all SAS companies are dead. >> Fair enough. >> Protecting nature is often labeled anti-growth. The Conservation Fund disagrees. They believe protecting land,
[18:27] wildlife, and outdoor access goes handinhand with economic opportunity. For 40 years, they've moved with market speed to protect at risk land while supporting local communities. With 9 million acres protected across all 50 states, the Conservation Fund is proving that they deliver lasting outcomes that benefit communities and nature. Learn more at conservationfund.org. I'm going >> in a world of AI, agentic AI, I have this capacity to
[18:59] prompt as a human and say, I want to make something that looks like, feels like, and does X. And this magical technology takes off and does it. And I end up with a product. Sometimes the product is great. Sometimes the product sucks, but it's improving the ability for these tools to do that. Historically, I would have needed a product manager, a designer, a
[19:29] bunch of engineers to do the actual building of the product, whether it's a software product or a hardware product. Increasingly though, it seems like AI is doing more and more of those tools. Can you just give me your view on the future of human creativity in this era? This future era that we're walting into, the singularity we're falling into. Where does human creativity play a role? And where do the gaps still need to be filled for taking human creativity to
[20:00] the realization moment? It's the case, I think, that uh we're lowering the floor with AI, making it so that all of the production, whether it's code or it's uh motion, video, design, whatever you name it, uh if it's digital, you're lowering the floor to make it happen. Um everyone can be part of that and it's more democratized.
[20:31] Ironically, and I I used to believe uh even a few years ago, I said it our annual user conference config. I said the ceiling will be raised by AI. You'll be able to do greater things than me before. That was wrong. Uh the ceiling has stayed the same. AI is not raising the ceiling. Humans are raising the ceiling though. uh the creatives, the designers out there, when they choose to focus, invest their time, and to be bold and try to do something that no one else
[21:01] has ever done before, that's when we see the ceiling raised. And at that point, uh it's a question of do you care about being in the center distribution? Do you care about like a mean or average result? Uh is that sufficient for your task? or do you need something that shows that you care that you took the time to actually like go make this thing? Do you need to go and be beyond uh what is the minimum bar? And in the
[21:33] world of software design and product I mean we're seeing exponentially more software than ever before. It's exactly what you'd predict. The exponential continues. Uh you look at app store uh numbers. the app store numbers are exactly that same exponential and we're seeing that the usage and utilization of apps flat. So people are using just the amount same amount of apps but the amount of apps that you can get it's like bigger than ever and growing. And I
[22:04] think it just speaks to okay there's a need to differentiate yourself if you're building any kind of software. Well how do you do that? It's not code because anyone can create code now. That's not the hard part anymore. So my view is design is the new code. It's the layer above. You have to make it so that your design is differentiated and you have to have a point of view and a good brand in marketing. And the point of view I think is the part that is probably missed the most. >> That's the human part. >> It's not just the human part. It's also
[22:34] the part that humans are uncomfortable having. Uh, I think that folks are scared to say something that's not consensus. >> It's so true. I mean, this is what the greatest artists, the greatest business leaders, the greatest politicians have always demonstrated is the willingness to to be brave to say and do the things that no one else would say or do. And that's what changes the world. >> And I would also add comedians to the mix, too. >> And comedians, >> comedians are underappreciated. I had Tony Hinchcliffe fight our thing last
[23:04] year because he's like one of the few guys that is willing to say and do things nowaday in the cancel culture era >> but comedians often like speak truth in a way that people otherwise couldn't hear >> willing to say things >> and uh it's not about political correctness. It's about do you have a message that can rise above the noise and do so in a sustained way? Because look at social media right now. Like every unique point of view, everything interesting, it gets diffused into like the ether of social media instantly. And so unless you've got uh something that
[23:34] allows you to kind of keep generating content and a message that is really uh evergreen because it's so outside of the over 10 window, you're not going to be able to actually break through and have any attention. And the attention economy is ruthless. >> Is this also what human creativity is? If you're not doing something that's never been done before, you're not creating something. You're mimicking something. You're copying something.
[24:04] You're xeroxing something. But to do something new is to create. And newness requires doing things that have never been done before >> by definition. >> By definition, >> and uh therefore you are operating outside of this distribution of training. It's not even about operating outside the mean of the distribution which is where you start if you're just prompting without any like any kind of advanced scaffolding around it. Uh but you're actually doing
[24:35] something that is breaking through and it's unique and I do think that will be rewarded by the market. Everyone's going to see it. I think it's even rewarded by the attention market of organizations. I'm already hearing from so many like uh I got another deck made by AI today. >> Totally. And I don't even know if the person who made it, I like don't know if they read it. Do they even know what's in their deck? And at Figma, we actually made it so that uh it was just a simple thing, but we said, "Hey, if you are uh using AI in your writing of any kind,
[25:07] just put at the top written with AI." Very simple, very easy to follow. Uh and you know, people made jokes about internally, but people do it. And it makes it so that we can all trust that when we see something, we know that it's been cared for enough that it's like worth your time to process. And I uh I think that we're going to see some bifurcation here around trust. Uh and one way to get trust is to do
[25:37] something with your hands. The other point that's important is if you have a vision or if you have a point of view in your head of how something should be designed or look aesthetically or from an experiential standpoint, you're I I think it's great to start with building with AI. It gives you something to get past like the blank page, blank canvas problem. You can then react to it and say, "Here are all the things I don't like. I'm gonna I'm gonna go fix these things. I'm going to change them up." because it's really helpful to
[26:07] have a back and forth. But if you don't if you have your own vision and you're trusting AI to implement it, you're doing it through the lens of AI and like AI has kind of like its own distribution >> the model fit by it. Yeah. >> Yeah. And so you're not going to get exactly what you want. Now if you're able to do both and that's what we're trying to enable in Figma make code a material on the canvas make it so that you can go start by building you can build to think if you like uh but also
[26:38] when you want to think and work with your hands you can do that too >> right >> and you go back and forth rapidly >> right I remember the early days of Photoshop just having been a user avid user from the early days people freaked out when layers happened and then they freaked out when all the filters came out and when Kai's power tools came out, everyone was like, "What's the role of the photographer anymore?" It's like you're destroying the art of photography, the creativity of photography. But it unleashed a new era of creativity
[27:08] because now these new artists emerged that could use these filters and use these layering tools and capabilities to reimagine what's possible on a canvas. And it was basically a new toolkit. doesn't mean that the old creatives mapped perfectly to the new creative system and tools, but there was an explosion in creativity and human potential that arose from this and we pushed boundaries in all sorts of ways. Feels like we might be entering that era
[27:38] again. >> I'm a big believer in that and I think that part of it is what I described about market dynamics. In order to get attention, order to get engagement, in order to get people to care, you have to do something new. uh you have to actually be daring and try things that are bold. The resistance to change is real and there's a great thing you can Google actually for your point. Look up the mailing list for when layers was introduced and it's like people going this is the worst thing ever. Uh and you
[28:08] can find it if you Google it's like on a a mailing list that's publicly available and you can see all their reactions. Totally. Um, but obviously it became the future and I think that uh there's also still photographers in the world who are doing incredible work. But the bigger disruption, if we're going to be real, it was the camera phone. Uh, that was what made it so that people stopped buying cameras that were dedicated to the task of photography because the best camera is the one that's on you and
[28:38] started treating photography in a different way with Instagram and their camera phone. Uh so it transformed for a lot of people and I can't tell you if it's better or worse as a result. Uh but there was change. There's one view on human creativity that human creativity is basically connecting dots in the unconscious that you've had, seen or experienced all of these things in your life or in your set of inputs, sensory inputs and from those inputs you connect dots and then you
[29:09] extrapolate a forward view of things that hasn't perhaps been seen in the world before. Do you agree with that view on creativity and is it distinct from actually what AI does? And again, I want to go back to the uniqueness of the human in an AI era. >> Well, I I think that um one thing that happens with humans is they're always seeking novelty. Like our reward function is different than like
[29:39] an AI. Also, our loss function. Like if I was to open this bottle of water and splashed all over you and you got mad at me, like you bet I'm not gonna do that again. But an AI like you know with RL you gota like really tell it a bunch of times uh uh that no you don't do that. Um >> robots stop kicking me. >> Yeah. Well and maybe that'll change with architectures over time but like overall the brain is different uh than the current systems that we've made with AI. And I I think that uh it's unknown. We
[30:11] don't know much about neuroscience uh overall. I'd love to get to the point where like we all know more about neuroscience, but something is fundamentally different there when it comes to creativity. And I also think design is different than creativity. It's not just creativity. It's also problem solving like I mentioned earlier. And the combination of the two is I I just find it fascinating because you have a user, you're trying to solve their needs, you're trying to do so in a way that stands out as creative and it
[30:41] connects with them. And also like you have to connect to wider systems, the marketing brand, the culture, the business problems uh and so on. and and like holding all that in your head at different levels of abstraction while trying to like deliver a screen or a flow uh that like from a searchbased standpoint can be a comatorial explosion is just pretty cool. It's pretty fascinating. I'm actually personally really excited about the idea of reinventing
[31:12] existing art form and media where AI can enable more dynamic generation where the creator steps up a level, sets a bunch of parameters, but doesn't actually necessarily render the final product, but the final product sort of like in a video game >> is rendered on the fly with the user in front of it. But the creator, the creative team behind a video game, for example, is building all of the object. They're building the story line. They're building the narrative flow. And the realization of that is much more
[31:42] dynamic, but I feel like it's going to find its way. It's going to leech its way into many more totally different media. >> And we we have products around that too. Like in Figma Design, you can have now generative tools and shaders where you can do very much that or we have a product called Weave. And weave is basically a nodebased system. You can connect model outputs into uh other inputs and such. And the whole idea is like it's not bad to generate with AI, but you need a way to craft that clay.
[32:12] You need a way to mold it. And uh with weave, people do like the most amazing video and photo work. Uh and overall just like the the outcomes that are achievable with it are incredible. Uh so yeah I think that if you've got the intention if you actually care to do the work um you can always get to a better result and people you know new model drops there's like this AI psychosis moment that people are in for a few days
[32:43] and it's like I think also aided by algo feeds >> totally >> the best results rise to the top everyone's like this model is everything >> and then a few days later it's it's okay okay I know the >> kind of like main tropes of the model. Um, and you adapt fast. Like the novelty is gone. It no longer is a thing that's that's kind of like rewarding you or firing off your dopamine system or whatever. And instead, you're like, "Okay, well, yeah, it always does that thing. How do I move past it?" And that
[33:14] seems to be the continued loop we're in. Uh, which is sort of fascinating because models keep getting so good when it comes to these formal domains, math, cyber security. uh like the IQ points just stack and stack and stack and then for creativity and for design it's very incremental progress overall. Uh maybe that will change at some point, but I think the fact that these are non-verifiable domains has something to do with it. >> And it's probably the fact that maybe
[33:44] that is the human role in the AI toolkit, which is conceive, create, design, and let the AI do more of the work, but it gives you the ability to do much more work. Any art or media that you're particularly excited about or interested in that's kind of emerging right now? You know, I I find it fascinating uh when people do sort of like new AI experiments. For example, uh put this in
[34:15] the media category. Um there was a designer artist type that made a web page the other day. Uh and it was like a letter to Figma actually. So it caught my attention because I was, you know, getting the Figma hit on the algo feed. And every time you moved away from it uh and came back, it got slightly more degraded and it was basically a comment on attention. I thought that was really cool.
[34:45] >> Oh, cool. >> Um >> that was a piece of art. >> I thought so. It was web page. >> Yeah. >> But like I thought that the technique and the way that they went about it was really neat and like not something that many others have done. I've seen a few other things like that, but overall I thought it was a very cool way to do it. Um, and it was also just a very well-ritten letter. Uh, I like the letter, too. But I Yeah, I see stuff like this. Um, and you know, back in the day, I remember um seeing people do like
[35:16] NFT art with AI when NFTs were a thing, you know, so this like 2019 or something like that. But the way they did it >> sometimes was uh really remarkable. loving Holly Hernand's work around uh taking her voice and making it so that her voice was something that people could use in almost open source way uh that was quite incredible and ahead of its time. Um and I think this like sort of play between uh what is me, what is
[35:48] the collective and what is it that is unique and ownable versus what is not. Uh is is quite fascinating. I've always been fascinated by that intersection. >> Yeah, that's cool. Just as we wrap up, a lot of the commentary on AI that's negative is that it takes away human agency, human potential gets capped out. Can you just talk a little bit about your view on the the potential of every human to be a creative, to be a designer, and how AI might perhaps
[36:19] magnify every every person, not just the quote creatives where they're in some elite class of artists in some special building, but the ability for every human to create and the ability for every human to design and produce things in the world and where you sit with that right now? >> I I think it's even broader. I think it's it's um as a human in general, preAI, post AI, you have a choice. Do you want to consumer create? Do you want to take the easy path or do you want to
[36:50] like climb the mountain? And what I'm seeing happen right now a lot is people are letting AI think for them. Uh less at Figma, but like more just like in my interactions with the world. Uh I just see a lot of this at the moment. And that's one path you can take. But the other one is actually you use AI to further your understanding of the world to learn to do things you never would have dared to do before because they were would have taken so much time to learn or it's so
[37:20] hard. Uh and to really expand like the potential ways that you can like live as a human. Uh that to me the latter is the interesting part. >> Yeah. >> The former like why would I want something else to think for me? like my entire life has been about like figuring out how to think and um I don't know I just hope that people use AI to create good and to like go be a force for it rather than just kind of like joining
[37:51] the hive mind. >> Everyone can be a maker. >> Everyone can be a maker. Everyone can go do bold things. Uh it's about willpower and it's about curiosity. And if you're curious and you're willing to do the work, uh I believe >> be brave and speak your truth. >> Yeah. Exactly. And then I think that you can go do incredible things. Uh we will probably see a vastly different setup in the future where things that we can't imagine are possible and things we take
[38:22] for granted are no longer in sort of the realm of what humans do every day. uh how exactly that will look. I don't think either of us can tell, but it is the case that both were on the precipice of great change. And nothing hit home for me more than the math drop last night uh from OpenAI of 700 plus papers on all sorts of very famous problems. Uh that that was a show of something.
[38:52] Uh I had a lot of emotions. I don't I don't know how to process I thought it was the greatest day of discovery in human history. >> Oh, I mean factually, yes. >> And also like something about it was like brilliant and exciting and something about it was kind of sad. >> Yeah. >> And I I don't know how to articulate the sadness, but it felt like we lost something and gained something at the same time. >> I don't know. I lift my head up and I look at the next frontier and I think that the frontiers are brighter and wider and more accessible than they've ever been. So, I'm pretty excited.
[39:22] >> Oh, I'm excited, too. And I think that the world will look amazing and uh I'm an optimist. I think there's gonna be a lot of challenges and we'll figure them out. >> Yeah. >> Uh how exactly and what the challenges will be in their full form, we have yet to see. But yeah, I do think that like math is uh something that somehow has a quality of mystery to it like an unsolved problem. Uh is it you know is this conjecture true or false? How? why
[39:54] uh grappling with that mystery is something that is special and uh I I'm both excited for the progress and like all the things it'll make possible and also like I don't think it's wrong to like mourn the loss of a little mystery. >> Right. Fair enough. Dylan, this has been a great chat. Should we go have another drink? >> Sounds good. >> Let's do it. >> Thanks, man. >> Thanks.
[40:28] I'm going all in.