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How to ask the right questions, project confidence, and win over skeptics | Paige Costello (Asana)
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Paige Costello describes how Asana organizes product planning, uses a customer-centered Double Diamond process, and adapts that process for rapid LLM prototyping. · She recommends building trust through customer insight, curiosity, openness, and clear feedback, and shares lessons from coaching, man…
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