CRM

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Ivan Zhao: Yeah, we did not intend to build CRM, but what is a CRM is relational database. That's why we give people that brick. That's a relational database and they can build CRM themselves. I think the good advantage is if a customer use Notion, they can address those three, four use cases in one place. Especially for our startup mid-market companies, their need for each of the vertical use case is not as complex so they can have all the information in one place, good for their teams, good for AI actually. That's a huge market change that's like we did not expect until recently. And save their costs, which is more and more people care about the bundling purchase nowadays. And our approach for that is, yes, we're number two in project management, number what? Number four in CRM, but we're interested in more bricks to make us number... Move up the categories in ranking. So it just takes time, but that's our approach.

Ivan Zhao: Yeah, we did not intend to build CRM, but what is a CRM is relational database.

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