CRM

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Many of you're building AI products, which is why I am very excited to chat with Brandon Foo, founder and CEO of Paragon. Hey, Brandon. Brandon Foo: Hey, Lenny. Thanks for having me. Lenny Rachitsky: So integrations have become a big deal for AI products. Why is that? Brandon Foo: Integrations are mission critical for AI for two reasons. First, AI products need contacts from their customers business data, such as Google Drive files, Slack messages, or CRM records. Second, for AI products to automate work on behalf of users, AI agents need to be able to take action across these different third-party tools.

First, AI products need contacts from their customers business data, such as Google Drive files, Slack messages, or CRM records.

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