CRM

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as fast as we can to take disparate parts of our industry and find the way to stitch them together to have the data work together. I think that's a journey and if you want parallels when I started my first job was at Fidelity Investments many years ago we had 23 systems which collectively would be called CRM today. We had master tables. We had tables that concatenated with them. We had 23 different applications that did 20 different things. today you go buy it off the shelf and you cringe at the cost of Salesforce or the cost of Microsoft Dynamics, Oracle, whatever you choose to

I think that's a journey and if you want parallels when I started my first job was at Fidelity Investments many years ago we had 23 systems which collectively would be called CRM today.

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